Privacy Policy

Effective Date: 30/01/2026

At Siraj, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our services.

1. Information We Collect

When you use our website or services, we may collect the following information:

a) Personal Information:

Name, email address, phone number
Billing and shipping address
Payment information (processed securely via our payment provider)
Gift messages and recipient details for gift orders

b) Non-Personal Information:

IP address, browser type, device information
Website usage data and interactions (pages visited, time spent, etc.)
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders, including shipping and payment
Communicate with you about your order, promotions, and offers (only if you opt-in)
Improve our website, products, and services
Comply with legal obligations
Prevent fraud or unauthorized transactions

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers (payment gateways, shipping companies, IT services)
Legal authorities if required by law
Business partners when necessary to fulfill your order

All third parties are required to protect your information and use it only for the purpose of providing services to Siraj.

4. Cookies and Tracking

Our website uses cookies and similar technologies to:

Improve website functionality and performance
Track user preferences and interactions
Analyze website traffic and trends

You can manage your cookie preferences through your browser settings, but note that disabling certain cookies may affect the functionality of the site.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

Secure servers and encrypted payment processing
Restricted access to your data by authorized personnel only
Regular monitoring and security updates

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Comply with legal obligations
Maintain records for auditing and accounting

Once no longer required, your personal information will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal information
Request correction or deletion of your data
Opt-out of marketing communications
Withdraw consent for data processing

To exercise these rights, contact us at: +971 54 249 9019

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated Effective Date. We encourage you to review this page regularly.